![]() This might have been forgivable earlier in the day, but the party was from 5 p.m. Each child was seated and served by the event staff, while the parents were not offered even a glass of water. There were 13 children and only three pizzas. When the activities were over, we were led to a room where the food and cake would be served. As the children at this party are still quite young, each guest was accompanied by at least one parent or guardian. View CommentsÄEAR MISS MANNERS: My 8-year-old was invited to a party at a place that specializes in kids' birthdays. So she suggests that, in addition to expressing gratitude, you say that you are going to be sure to recommend them every chance you get. Miss Manners realizes that there are businesspeople who are neither reasonable nor enlightened. ![]() Enlightened businesspeople realize that your demonstrated, genuine gratitude will likely translate into the kind of advertising that cannot be purchased: the word of someone who feels a debt to repay excellent service, often in the form of return trips and recommending your business to others. GENTLE READER: Reasonable businesspeople know that not every business interaction ends in an immediate transaction. What is the correct way in which to handle this situation? Should I feel obligated to purchase something if I have scheduled an appointment? I always thank the owner, but is there anything else I should do to assuage my guilt when I find nothing suitable to purchase? These concerns have frequently led me not to ask for an appointment at all. If I overcome this reluctance, I feel uncomfortable if I do not purchase anything after the owner has opened up especially for me. My experience is that the store owner will usually respond to a request to open the shop, but I am reluctant to ask. Most rare and antiquarian bookstores today are open only by appointment.
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